Download the signed document

When the last signer signs, the envelope is Completed:

• By email. You, every signer and every CC get "Completed:" and the document's title. The signed PDF and the certificate of completion are attached when they fit. The email also has Download the signed document, a link that works for 30 days. It opens a page with the file's name, size and fingerprint, and the two downloads.
• On the envelope's page. Open the envelope on Home or in Agreements:
  • Download the signed PDF (before completion: Download the current PDF, the document as it stands);
  • Certificate of completion;
  • Activity log (CSV): every event of the timeline;
  • Download everything (ZIP): all of the above in one file;
  • Print: the PDF opens in your browser's viewer; print it from there. A printed copy is not the signed original: keep the PDF.

On a phone, the downloads open the share menu. Completed documents stay downloadable even when your storage space is full.

The PDF holds the signatures and their evidence. Keep it: it can be checked years later without Sovrasign. See Verify a signed PDF.

Envelopes of several documents

Several documents in one envelope are signed together as one PDF, which is the signed original. The envelope's page lists them under Documents, with Download a copy for each: that document alone, cut from the current PDF. A copy is a convenience only: it carries no signature, and its file name and a banner on its first page say "convenience copy: verify the combined file". The certificate of completion lists the documents, with the pages each one has in the PDF.

Large documents

Email attachments are limited in size. A document too large to attach comes as the download link only: "The signed document is too large to attach: download it with the button below."

How long Sovrasign keeps it

On Free, the cloud copy of a completed document is kept for 12 months after completion. On paid plans, while you subscribe. Everyone already has the PDF by email.

On Free, we email you 60, 30 and 7 days before the cloud copy is removed, with a download link. The envelope's record (title, people, dates, the document's fingerprint) stays, so your history and verification still work.

Error codes

If the app or the page names an error code, it is one of these.