When a request expires

Each request expires 30 days after it is sent. Signers are warned 3 days before. After it expires, send the document again as a new envelope; changing the expiry and extending an expired request (Discover and Pro) are not offered in the app yet.

Every request expires 30 days after it is sent.

The invitation says "This request expires on" that date.
The envelope's page shows "expires" with the date while the envelope is open.
3 days before, signers who have not signed get "Expires on (date): (title)".
Expiring soon in Agreements lists the envelopes that expire within 3 days.

When a request expires

The envelope becomes Expired. Signing links stop working: a signer who opens one sees "This request expired. Ask (your name) to extend it or send it again."
You get "Expired:" with how many people had signed.
People who had already signed get the document as it stood, attached when it fits, so they keep a record of what they signed.

Change or extend the expiry (Discover and Pro)

On Discover and Pro, an envelope's expiry can be set when it is created and changed later, and an expired envelope can be extended within 30 days of its expiry: signers get a new link ("... gave you more time to sign"). The app does not offer these choices yet: until it does, every envelope keeps its 30 days.

On Free, or after 30 days

Send the document again as a new envelope. It counts as a new envelope.

Error codes

If the app or the page names an error code, it is one of these.

Code	What it means	What to do
`envelope_expired`	The request passed its expiry date: signers see "This request expired. Ask ... to extend it or send it again."	Send the document again as a new envelope. Extending an expired envelope (Discover and Pro, within 30 days of its expiry) is not offered in the app yet.
`link_expired`	A signer's link passed its expiry date.	Send the document again as a new envelope. Extending the envelope (Discover and Pro) is not offered in the app yet.
`bad_expiry`	The new expiry is not allowed: it must be in the future, and at most 365 days after the envelope was sent.	Choose another date.
`extension_too_late`	An expired envelope can be extended within 30 days of its expiry.	Send a new envelope.