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Price changes and your plan
Price increases reach you late and with notice, and features are never taken away.
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Discover and Pro are on sale at list prices. These rules are in the draft terms of service (section 6.9), not in force until a lawyer reviews them.
Price rules for every subscriber
- List-price increases reach you late and with notice. If we raise a list price, it does not apply to you until at least 24 months after we announce it, then with at least 90 days' notice, and never above the list price at that time.
- We never remove a feature from a plan you pay for. If a feature moves to a higher plan, you keep it on your current plan.
- What your plan includes does not shrink during those 24 months: envelopes, storage and other included amounts. Free accounts keep their 3 envelopes and Free limits even if Free changes for new accounts.
- Price cuts reach you at your next billing date.
- Prices of pay-per-use items (such as text messages) can follow our suppliers' costs, with 30 days' notice. We never charge for an action at a price we did not show you first.