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Add your logo
On Pro, your logo heads the emails, the signing page and the certificate of completion, and the "Sent with Sovrasign" line goes away.
On Pro and above, open Settings, then Branding, and select Upload a logo. Your logo then appears:
- at the top of the emails your recipients get (invitations, reminders, completed copies and the notice when an envelope is voided or expires);
- beside the document's title on the signing page;
- at the top of the certificate of completion.
On Pro and above, the emails and the signing page also no longer end with the short "Sent with Sovrasign" line. Free and Discover envelopes keep that line and show no logo.
The emails still say they were sent by Sovrasign on your behalf, and the signing page keeps the Sovrasign mark: they tell your recipients which service handles their signature.
The file
Use a PNG or JPEG file of at most 1 MB, at most 2048 pixels on each side and at least 32 pixels high. A wide logo on a transparent or white background works best. Sovrasign keeps a copy scaled to fit 600 × 200 pixels, made from your file, and shows that copy everywhere. SVG files are not accepted.
| Code | Message | What to do |
|---|---|---|
logo_type | "This is a ... file: use a PNG or JPEG picture." | Export the logo as PNG (best with transparency) or JPEG. |
logo_too_large | "The picture is ... MB; a logo can be at most 1 MB." | Export it smaller, or as PNG with fewer colors. |
logo_too_small | "The picture is ... pixels high; a logo needs to be at least 32 pixels high." | Export it larger. |
logo_too_big | "The picture is ... × ... pixels; a logo can be at most 2048 pixels on each side." | Export it smaller. |
logo_unreadable | "The file could not be read as a picture." | The file is damaged or not really an image. Export it again. |
branding_manage | "Only the workspace's owner or an admin can change its branding." | Ask the workspace's owner. |
Each new logo is checked for malware first, which usually takes a few seconds. Until the check ends, the page says so, and envelopes you send meanwhile go without the logo. A file the check blocks is never shown: upload another one.
Envelopes already sent
An envelope keeps the logo it was sent with until it is finished: replacing or removing your logo, or changing your plan, only changes envelopes you send afterwards. If you leave Pro, your logo is kept for when you come back, and you can still remove it under Settings > Branding.