Save a Word document as PDF
For a .doc, .odt or .rtf file, or one Sovrasign cannot convert, save the document as .docx or PDF in Word, Google Docs, Pages or LibreOffice, then upload that.
Sovrasign sends PDFs for signature. On every plan you can upload a Word document saved as .docx, and Sovrasign converts it to PDF for you (see Send a Word document). Older Word documents (.doc), OpenDocument text (.odt) and Rich Text (.rtf) are not converted: save the document as .docx or as PDF first, then upload that. It is free and takes a few seconds.
You also need these steps when Sovrasign cannot convert a document, for example one with macros or a password.
To save it as .docx instead, follow the same steps and choose Word Document (.docx) as the file type.
In Microsoft Word
- Open the document.
- Choose File › Save as (on a Mac: File › Save As).
- Under the file name, choose PDF as the file type.
- Choose Save.
Word on the web: choose File › Download › Download as PDF.
In Google Docs
Choose File › Download › PDF document (.pdf).
In Pages (Mac, iPhone, iPad)
Choose File › Export To › PDF (on iPhone or iPad: the More button, then Export › PDF).
In LibreOffice Writer
Choose File › Export As › Export Directly as PDF.
Then
On Home, select New envelope and add the PDF. Check that it looks the way you expect before you place the fields: what you see in the editor is exactly what the signers will sign.
Messages you may see
- "Sovrasign converts Word documents saved as .docx." The file is a .doc, .odt, .rtf or .docm. Follow the steps above and save it as .docx or PDF.
- "Word conversion is not available right now." The converter is not running. Save the document as PDF and upload the PDF, or try again later.
Error codes
If the app or the page names an error code, it is one of these.
| Code | What it means | What to do |
|---|---|---|
unsupported_word_format | The file is a .doc, .odt, .rtf or .docm. | Save it as .docx or PDF with the steps above. |
conversion_refused | Sovrasign cannot convert this document, for example because of macros or a password. | Save it as PDF with the steps above and upload the PDF. |
conversion_unavailable | The converter is not running. | Save the document as PDF and upload the PDF, or try again later. |
entitlement_required | What you tried is not included in your plan. | See Plans and limits. |