Correct an envelope or fix an address

Replace a sent envelope with a corrected version on Discover and Pro, or fix a wrong address before anyone signs.

Correct an envelope (Discover and Pro)

To change the document, the fields or the recipients after sending:

Open the envelope (on Home or in Agreements) and select Correct.
Confirm with Make the correction draft. A new draft is made with the same document, recipients and settings. Until you send it, nothing changes for the recipients.
On the draft's page, select Prepare and send the correction, change what you need, and send it as usual.

When you send the corrected version:

the original becomes Corrected and its links stop working;
its recipients get "Replaced:" and the title, then a new invitation for the corrected version;
people who had already signed must sign the new version: a signature covers exactly what it signed, so it cannot carry over to a changed document.

Each page links to the other ("Open the earlier one", "Open the new one"). An envelope can be corrected several times, but a chain of corrections has a limit: past it, send a new envelope. A correction does not count as a new envelope: the original counted once. If the original completes before you send the correction, the correction cannot be sent; Discard the draft removes it.

On Free, the page says "Your plan can void only: void, then send a new envelope." See Void an envelope.

Fix an address

When an invitation bounces or you typed an address wrong, and nobody has signed yet, the address can be fixed without a correction, on every plan and without counting again. The app's envelope page does not have it yet; the earlier send page does, at /send/#e= followed by the envelope's ID (the last part of the envelope page's address):

Select Fix address next to the signer.
Type the new address and select Fix and send again.
Confirm who you are once more. The document is prepared again for the new address.

Once someone has signed, Fix address is refused: "Someone has already signed: correct the envelope instead (Discover and above), or void it and send a new one."

Every old link stops working, and everyone whose turn it is gets a new invitation. Until it is sent again, nobody can sign; if something fails, select Fix and send again to retry.

Once someone has signed, the address is part of what they signed: correct the envelope instead, or void it and send a new one.

Error codes

If the app or the page names an error code, it is one of these.

Code	What it means	What to do
`same_address`	"That is already this recipient's address."	Type the new address.
`already_acted`	"Someone has already signed: correct the envelope instead (Discover and above), or void it and send a new one."	Correct the envelope, or void it and send a new one.
`not_open`	The envelope is no longer open (completed, voided, declined or expired).	Send a new envelope.
`original_completed`	The envelope this one corrects was completed while you prepared the correction.	Discard this draft (Discard the draft), or create a new envelope.
`chain_too_long`	A chain of corrections holds at most 20 envelopes.	Send a new envelope.