Void (cancel) an envelope

Stop an envelope nobody should sign any more. Signing links stop at once, and the signers are told, with your reason.

Void an envelope when it should not be signed any more: wrong document, wrong people, or the deal is off. Every plan can void.

Open the envelope (on Home or in Agreements) and select Void.
Under Reason (recipients see it), say why.
Confirm with Void.

You see "Voided. The signing links no longer work." What happens at once:

Every signing link and every open signing page stops working. A signer who opens the link sees "(your name) canceled this request. There is nothing to sign."
Recipients who have not signed get "Canceled:" and the title, with your reason. Someone who already signed gets a link to what they signed.
The envelope shows Voided on Home and in Agreements ("Voided · (reason)"), and can never complete. Signatures already made stay in its history and its timeline.

You can void an envelope that is sent or being signed. A completed, declined or expired envelope cannot be voided. If the envelope changed while you were voiding it (for example, someone just signed), the page says "The envelope changed meanwhile": check it and try again.

Do you get the envelope back?

Only if no signer had opened it yet: once in total on Free, up to 2 a month on Discover and on Pro. Otherwise it still counts, because the invitations were acted on.

To fix a mistake instead

See Correct an envelope.

Error codes

If the app or the page names an error code, it is one of these.

Code	What it means	What to do
`not_open`	The envelope is completed, declined or expired: it cannot be voided.	Nothing to void.
`envelope_voided`	The envelope is already voided. Signers who open their link see "... canceled this request. There is nothing to sign."	Nothing more to do.
`precondition_failed`	"The envelope changed meanwhile", for example someone just signed.	Check it and try again.