Help center › Help for signers
Decline to sign
On the signing page, open Other actions and choose Decline, give the sender a reason, and confirm who you are. Or simply do not sign.
You never have to sign. If you do nothing, nothing happens, and the request expires on the date in the invitation.
Decline on the signing page
- Open the link from the invitation. After the first step, open Other actions and choose Decline. You can decline when it is your turn to sign.
- Under Reason, choose one ("I do not agree with the terms", "The details in the document are wrong", "I am not the right person to sign", "I was not expecting this document" or "Another reason"), and add your own words if you like. The sender reads it, so write what you want them to know (at most 500 characters).
- Select the button to confirm who you are and decline, for example Confirm with Google and decline.
You see "You declined to sign", with Download the document with your decline.
What happens then
- The request ends for everyone: nobody else can sign this document.
- The sender is told at once, with your reason.
- Your decline is signed and recorded in the document, like a signature, with how you confirmed who you are. That is why you confirm who you are first: it is evidence of your decision.
If you only disagree with part of the document, tell the sender instead of declining: they can send a corrected version. Their name and address are in the invitation.
Error codes
If the app or the page names an error code, it is one of these.
| Code | What it means | What to do |
|---|---|---|
not_your_turn | It is not your turn yet: the signers before you sign first. | You can decline when it is your turn to sign. |
not_open | The request is no longer open: it was completed, canceled, declined or it expired. | Nothing to decline. Contact the sender with any question. |
Questions about the document itself? Contact the sender: their name and email address are in the invitation and at the top of the signing page. Sovrasign cannot change the document or give legal advice.