Help for signers
Someone (the sender) used Sovrasign to ask you to sign a document. You do not need a Sovrasign account, and signing costs you nothing.
Questions about the document itself go to the sender. Their name and email address are in the invitation and at the top of the signing page. Sovrasign cannot change the document or give legal advice.
- What is Sovrasign?Sovrasign is the e-signature service the sender used to ask you to sign. You need no account and pay nothing.
- How to sign a documentOpen the link in the email, agree to sign electronically, fill your fields, adopt your signature, confirm who you are, and sign.
- Why you sign in with Google, Microsoft or AppleTo sign, you confirm that you control the invited email address with the account that already belongs to it. Sovrasign never sees your password.
- Signing with an alias or a second addressIf the document was sent to another address of yours, such as an alias of your Microsoft or Google account, confirm that address with a code sent to it.
- Sign with a code sent by emailIf your address has no Google, Microsoft or Apple account, or their sign-in is not working, confirm your address with a 6-digit code we email you.
- I cannot find the invitation emailSearch for "Please sign:", check spam, wait for your turn, or ask the sender to send it again or fix your address.
- The signing link does not work or has expiredWhat each message on the signing page means, and what to do: open the newest email, or ask the sender to send the request again.
- Decline to signOn the signing page, open Other actions and choose Decline, give the sender a reason, and confirm who you are. Or simply do not sign.
- Withdraw your consent to sign electronicallyYou can choose paper instead of electronic records at any time. How to withdraw, and what happens to the document.
- Get a paper copyYou can ask the sender for a paper copy of the document or any record about it, free, without withdrawing your consent.
- Get your copy of the signed documentDownload what you signed on the signing page. When everyone has signed, you get the signed PDF and a download link by email.
- Sign on a phoneThe signing page works in your phone's browser, with no app. If it does not open from your email app, open it in Chrome or Safari.
- Sign with a screen reader or a keyboardEvery step works with a keyboard, fields are labeled, a list view shows your fields and the page text as a form, you can type your signature, and "I need help to sign" tells the sender what you need.
- Is this email genuine?How to tell a real Sovrasign invitation from a fake one (phishing), and what to do if you are not sure.