Help center › Help for signers
Sign on a phone
The signing page works in your phone's browser, with no app. If it does not open from your email app, open it in Chrome or Safari.
You can sign on a phone or tablet. There is no app to install: the signing page runs in your browser.
- Open the invitation and tap Review and sign.
- Read the "Before you start" step, check the box and tap Continue.
- Tap Start, then Next field to jump from one of your fields to the next.
- At a signature field, tap Tap to sign. Draw with your finger, or choose Type and type your name, then tap Adopt and continue.
- Tap the sign-in button in the bar, for example Sign with Google. The sign-in may open in a new tab; after you sign in it closes and you are back on the document.
After you sign, Download what you signed opens your phone's share menu, so you can save the PDF to Files or send it to yourself.
What you need
A recent Chrome, Edge, Firefox, Safari or Samsung Internet, connected to the internet. The page uses JavaScript and WebAssembly, which are on by default.
If the page does not work from your email app
Some apps (Gmail, Outlook, WhatsApp and others) open links in their own small browser, which can block the sign-in window. Use the app's menu to open the link in your phone's browser ("Open in browser", "Open in Chrome" or "Open in Safari"), then sign there.
Large documents
The whole document downloads to your phone before you can sign: your signature covers every byte of it. While it downloads, the bar at the bottom of the page shows its size and how far it is, for example "This document is large (12 MB) … 3.1 MB of 12 MB (25%)". You can read the document meanwhile; the sign-in buttons appear once the whole file is here. On a slow or metered connection, Wi-Fi helps.
When you sign a document over 10 MB, Sovrasign checks your signature on a separate queue so the page never times out. The page says "Received" while the server checks the whole document, then shows the result, usually within a minute. Keep the page open until it says Signed. If you close it, open the link again later: it shows whether your signature was accepted.
On a phone the page says "Tap to sign", lets you draw with your finger (turn the phone sideways for more room), and Save or share what you signed opens your phone's share sheet. The List view above the document shows your fields one after the other, which is easier on a small screen.
Questions about the document itself? Contact the sender: their name and email address are in the invitation and at the top of the signing page. Sovrasign cannot change the document or give legal advice.