Continuity commitment, version cont-1

. The commitment

Sovrasign Continuity Commitment. Version cont-1, effective 10 November 2026.

In short: your signed documents never depend on us: they prove themselves, and anyone can check them with our verifier. You can take everything with you at any time. Sovrasign is run today by its founder alone, and this page says plainly what that means.

1. Why we publish this

Sovrasign is a small company, run today by its founder. Customers rightly ask what happens to their documents if something happens to us. This page is our answer, and it says only what is true today. Section 17 of our terms of service contains the binding promises; this page summarizes them.

2. Your documents do not depend on us

2.1 They prove themselves. Every signed PDF carries its signatures, the signers' identities and its history. Anyone can check it with our verifier, which works in a browser without our servers. Keep your PDFs; with a saved copy of the verifier and its public-key list you can check them even if our website is gone.

2.2 The keys stay checkable. We keep the full history of the public keys that signatures are checked against, so documents stay verifiable after keys change.

3. If our founder is unavailable

3.1 No standby yet. Today the service is run by its founder alone: no other engineer or firm is under contract to run it. When that changes, this page will say so, with what they can and cannot do.

4. If Sovrasign changes owner

The data processing agreement and the price promises of our terms bind any new owner. We tell you in advance, and you can export your data and leave.

5. If we decide to close the service

These promises apply when we decide to close the service, as section 17.3 of our terms says.

5.1 Notice. At least 90 days' notice by email and in the app, and on our status page. People signing an envelope in progress are told through that envelope.

5.2 Finish what is in progress. Envelopes in progress can still be completed for at least the first 30 days.

5.3 Take everything with you. Until the end, you can export all your documents, certificates and records, free. We remind you 60, 30 and 7 days before the end.

5.4 Refunds. We refund prepaid subscription time after the closing date pro rata, and unused pack envelopes at the price paid.

5.5 Proof that lasts. Before closing, we publish a final list of public keys valid for a long time, and copies of the verifier and the key history on independent sites, so documents stay verifiable.

5.6 Then we delete. We delete your data as the DPA describes and confirm what we deleted. Records the law makes us keep, legal holds and the small verification records named in the DPA and privacy policy stay for their stated periods. Our backups expire within 35 days.

6. You can leave at any time

You can export everything at any time on every plan, free, and ask us to help you switch to another provider (terms section 17).

7. Changes

We may change this page. We will not weaken the commitments of the terms without the notice the terms require. Each version has its own id and date, and earlier versions stay available on our legal page.