Invoices, receipts and tax

Your invoices are on the plan page, each as a PDF sealed by Sovrasign that anyone can check. Our prices exclude tax; Stripe adds it at checkout. EU, EEA and UK consumers see prices with their VAT in the app.

Find and download an invoice

Open Settings, choose your plan under Plan and usage, and find Invoices. Only the workspace's owner sees them. Each line shows the invoice's number, date and total.

"Download PDF" downloads the invoice as a PDF sealed by Sovrasign, as certificates of completion are. Anyone can check it with Sovrasign Verify: an unchanged invoice shows "Invoice, unchanged". The seal is the service's, not a person's signature.
"View or pay" opens Stripe's page for the invoice.

Only a final invoice has a PDF. A draft shows "This invoice has no PDF yet: it is still a draft."

Payment method, billing details and tax ID

Choose "Payment method, billing details and tax ID" to open Stripe's customer portal. There you change your card or other payment method, your billing name and address and your tax ID, and see your invoices. It needs a sign-in in the last 15 minutes and, for an owner, a passkey or an authenticator app: see Add a second factor.

Payments are processed by Stripe. Sovrasign never sees or stores your card details.

Prices and tax

Our list prices exclude tax, in US dollars and in euros. Stripe calculates the tax at checkout from your billing address and tax ID, and shows it on your invoice.
In the US, and anywhere outside the EU, the EEA and the UK, the app shows list prices: sales tax or another tax is added where it applies.
In the EU, the EEA and the UK, the app shows a consumer's prices with the VAT of the billing country, for example "€3.60, incl. 20% VAT". Under Prices for, choose A business (excl. VAT) to see prices without VAT, or Myself (incl. VAT) to see them with it. A workspace whose VAT number was verified starts on business prices. The switch changes only how prices are shown: what you pay is set at checkout from your billing address and tax ID.
An EU business with a valid VAT number is charged no VAT: it accounts for the VAT itself (reverse charge).
You can give a VAT number or another tax ID at checkout or in the portal.

Consumers in the EU, EEA and UK can withdraw within 14 days of buying with Withdraw from contract here on the plan page: see Cancel your subscription.