Create an account and sign in

Open the Sovrasign app. The Sign in to Sovrasign page offers several ways in. Use the one that goes with the email address you want people to see as the sender.

• Continue with Google, Continue with Microsoft or Continue with Apple. A window opens at that company's own sign-in page. Sign in there; the window closes and you are in.
• Email me a code. Type your email address and select Email me a code. Sovrasign runs a quick security check in your browser ("Running a quick security check, then sending the code..."), then emails you a code. Type it under Code from the email and select Sign in.
• Sign in with a passkey, once you have added one. See Signed-in devices and workspaces.

Your first sign-in creates your account, with its own workspace, on the Free plan: "New to Sovrasign? The code creates your account." There is no separate Sovrasign password to remember or lose.

Right after you sign a document

When you sign something sent through Sovrasign, the last screen can offer Create my free account. One click makes your account with the way you just confirmed who you are (Google, Microsoft, Apple or the email code) and the same address, and opens Sovrasign. The documents you signed that way are listed under Agreements, Signed by you. The sender is not told.

The offer works once and for 30 minutes. If you select No thanks, or it has run out ("This invitation was already used or has expired. Create your account from the sign-in page instead."), create your account from the sign-in page as above: the documents you signed with the same Google, Microsoft or Apple account, or the same address by email code, still show under Signed by you.

Choose where your documents are stored

When you sign in for the first time, the page asks New accounts: where your documents are stored. See Where your data is stored. An existing account always signs in to the region it already uses.

Which way to sign in

Use the same way every time. Invitations name you as the sender with the address of your account, and replies to them come to that address.

Each Google, Microsoft or Apple account is a separate way in. If you sign in another way with a different address, you get a second account with its own documents.

The email code

• The code works for the number of minutes the page shows ("It works for 10 minutes").
• Send a new code works after a short wait; the page counts it down.
• After several wrong tries the code stops working: ask for a new one.
• Addresses from throwaway-mail services cannot create an account.
• Never give the code to anyone. Sovrasign never asks for it.

The code does not arrive? Wait a minute, check spam and junk, then select Send a new code.

Problems signing in

• "This account has no verified email address." The Google, Microsoft or Apple account has not confirmed its address. Confirm it with that company, or use Email me a code.
• "This security check was already used. Try again." The page's security check works once. Select the button again.
• "New free accounts are paused for a short while." Sovrasign sometimes pauses new Free accounts to protect the service. Try again later. If you already have an account, sign in with it as usual: this pause does not affect existing accounts or signers.
• Anything else that asks you to try again: see When Sovrasign says to try again.

After your first sign-in

The app offers Sign in faster with a passkey: your fingerprint, face or screen lock instead of a code. Select Not now to skip it; you can add one later in Settings.

Signing out

Open Settings and select Sign out. To sign out other browsers and devices, see Signed-in devices and workspaces.

Adults only, and the terms

Sovrasign accounts are for adults: 18 or older, or the age of majority where you live if that is higher. Under the sign-in buttons, the page says so and links to the Terms of service, the Beta terms and the Data processing agreement. Creating an account confirms your age and accepts them; Sovrasign records which versions you accepted and when.

If your account has not accepted the current versions yet, Home shows Before you start: check the box to confirm your age and select Accept and continue.

Your first steps

Home then asks What brings you here?: Send a document for signature, Sign a document myself or Just look around (the practice envelope), with one optional question about your work. Select Skip to go straight to Home.

If you are put on the waiting list

We let a set number of new Free accounts in each day. When the day's places are taken, signing up ends on You're on the waiting list instead: nothing is created, and we keep the email address you just proved and your language. We email you, in order of arrival, when you can start (usually within a few days); the email's Create your account button opens the sign-in page, where you choose your region and sign in with the same address. Signing in again before then keeps your place. Select Use another account to sign in with a different one.

We delete your entry when you create your account, or 90 days after the invitation. Signers are never put on the list: signing needs no account.

If you were invited to the private beta

Private beta invitations: the link in your invitation email works once, for 14 days, and only with the address it was sent to. Sign in or sign up with that address; the account is made in the United States region. If the link has expired, reply to the invitation email and we'll send a new one.

Error codes

If the app or the page names an error code, it is one of these.